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Phishing Simulation & Security Awareness

What Is This Module For?

The Phishing Simulation module helps you run internal phishing simulation campaigns to test and improve your employees' security awareness — a key control required by DPDP Act Section 8(5), ISO 27001, and SOC 2.

Why Is This Important?

Over 90% of data breaches begin with a phishing email. Regular phishing simulations — followed by targeted training — measurably reduce your organisation's susceptibility to social engineering attacks.

Step-by-Step Guide

  1. Go to Phishing Simulations in the sidebar.
  2. Click "New Campaign" — select a phishing template (credential harvesting, attachment, invoice fraud, etc.).
  3. Select your target group — all employees, or specific departments (finance, HR, executives).
  4. Schedule the campaign — set the send date and end date.
  5. Review results — click rate, credential submission rate, and reporting rate by department.
  6. Assign training — employees who clicked are automatically assigned a short security awareness module.

Common Mistakes to Avoid

  • Only testing technical staff — Finance, HR, and executive assistants are the highest-risk targets. Include all departments.
  • Running simulations without follow-up training — The simulation is not useful unless employees who failed receive immediate, targeted training.

Frequently Asked Questions

Q: Will employees know the phishing emails are simulated?
A: No. The simulation uses realistic-looking emails. Employees are only informed after they click, which is when the training is most effective.

Q: How often should we run phishing simulations?
A: At least quarterly. Monthly campaigns are recommended for high-risk industries (financial services, healthcare).


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