What Is This Guide For?
This guide walks you through setting up your dcomply account from scratch — from the moment you receive your login credentials to having your first compliance module active and ready to use.
Step-by-Step Setup
- Open your welcome email — After registration or purchase, you receive a welcome email. Click "Verify Email" to activate your account.
- Set your password — On first login, set a strong password (minimum 8 characters, mix of letters, numbers, symbols).
- Complete the Onboarding Wizard — The 5-step wizard appears automatically: enter company details, select compliance frameworks, invite team members, review your health score baseline, and confirm.
- Set your company profile — Go to Settings → Company Profile. Enter your CIN, GST number, PAN, and registered address.
- Enable two-factor authentication — Go to Settings → Two-Factor Authentication and scan the QR code with any authenticator app.
Common Mistakes to Avoid
- Skipping email verification — You cannot use the platform until your email is verified.
- Not completing the onboarding wizard — Your compliance health score will be incomplete.
- Not adding company GST/CIN — Reports and certificates will be missing your official registration numbers.
Frequently Asked Questions
Q: Can I change my email address after registration?
A: Contact support to change your primary email. This requires identity verification.
Q: Can I have multiple users on one account?
A: Yes. Invite team members under Settings → Users.
Q: I did not receive the welcome email. What do I do?
A: Check your spam/junk folder. If not found, contact [email protected].